Where are the pdf and CAD files? Go to shop.wagnercompanies.com and type the part number of the item you need in the search box at the top...
Standard Tolerances • Hole Sizes: • .015″ to .025″ over the listed dimensions unless specifically mentioned. • Product inside diameter (ID) and...
Quality Control The Wagner Companies is committed to providing superior value to our customers through Advanced Quality Planning Activities, Process Innovation and...
Quality Expectations For: Handrail Mouldings and Terminals; Cast Fittings and Architectural Shapes: Wagner sells these products for their uniqueness and aesthetic qualities...
Cancellation Special materials are subject to cancellation or return without our written consent. Items remaining on hold for over thirty days...
Damaged or Material Lost in Transit If you receive a delivery with visible damage, have the driver make an immediate notation of the damage on the...
Payment Terms Terms of 30 days net with a 1% discount for payments within 10 days from date of invoice are available...
Defective Products All Wagner materials are carefully inspected and tested before shipment, but it is sometimes impossible to detect all imperfections. Wagner...
Confirming Orders Confirming orders should be marked “Confirmation” preferably across the face of the purchase order. Confirmation orders not so marked may...
Return Policy Great care is taken in the manufacture, packaging and shipment of Wagner products. Please inspect your parts immediately upon receipt...
Shipping Dates Orders for stock items received Monday through Friday by 1:00 P.M. CST and are eligible to be shipped via FedEx, will be...
Fees Phone Order Minimum Order — exclusive of freight, packing and handling charges $75.00 Web Order Minimum Order — exclusive of freight,...
Shipping All material is shipped CPT Destination Consignee unless otherwise noted. Small packages are shipped via FedEx ground. FedEx next day, two day and...
Terms & Conditions of Sale TERMS AND CONDITIONS OF SALE Last Updated: May 1, 2020 The following terms and conditions of sale apply to all...
Short Shipments Wagner fittings are counted several times in the manufacturing process. However, shortages do occur. We require that shortages received in...